The Design of Everyday Things

I shamelessly poached the title of this post from a book I'm reading for professional development: The Design of Everyday Things, by Don Norman. I don't include books I read for anything other than pleasure in my semi-annual book reports, but product and user experience design has been so much on my mind lately that … Continue reading The Design of Everyday Things

You’ve Got Skills

And so do I. Our skills aren't they same, but they are equally valuable. This is what I'd like people I work with to understand. Part of being a technical writer or editor means being invisible and vastly underappreciated. We don't get a byline or an author credit anywhere. People often toss our creations aside, … Continue reading You’ve Got Skills

Sanctuary 2.0: Gratitude

Ok, yes, it's cliché to write about what you are thankful for on Thanksgiving. Several-years-ago-me would have rolled my eyes at the thought, just as I rolled my eyes at all things holiday related because of the commercialism and forced nature of it. I still despise the commercial side and don't decorate or celebrate in … Continue reading Sanctuary 2.0: Gratitude

Sanctuary 2.0: Where Everybody Knows Your Name

As of today, I have officially had a downtown Boulder address for six months. Once upon a time, I lived in a city of 12 million. Now I live in a town of 100,000. Sure, that's ten times the size of the town I grew up in, but it is still very, very small. Unless … Continue reading Sanctuary 2.0: Where Everybody Knows Your Name